Returns & Exchanges

Return Policy

Oh La La Dancewear will accept any return/exchange under the following criteria:

For a refund, return must be postmarked back to our warehouse within 14 days of receiving.

For an exchange, return must be postmarked back to our warehouse within 30 days of receiving.  We will ship your exchange back out to you with FREE SHIPPING!

Once an exchange is made from an original purchase and it still doesn't work out a Store Credit will be issued for the original purchase price. 

Orders being returned will receive store credit only if returned within 15-30 days of receiving.  Any orders being returned after 30 days will be denied.

Items being returned/exchanged must be in new condition with tags attached and free of smoke, makeup, deodorant, or any stains. If a return/exchange is not returned in its original condition, Oh La La Dancewear reserves the right to deny a return and either issue an invoice to ship item(s) back or item(s) can be donated.  No exceptions.

We will accept any merchandise deemed defective within 60 days of a purchase. Once it is beyond 60 days, no defective merchandise may be returned/exchanged.  Please contact us with photos of your damaged item(s) at info@ohlaladancewear.com.

PLEASE NOTE: FINAL SALE ITEMS ARE NOT ELIGIBLE FOR RETURN/EXCHANGE/STORE CREDIT.

Click here for our Return/Exchange form and our warehouse address to ship your item(s) back to us.

Holiday Return Policy

Any purchases made between November 1 - December 25 may be returned for an exchange or store credit as long as the package is postmarked within 7 business days after Christmas. 

For a full refund the normal return policy must be followed. Packages must be postmarked 14 days after delivery.

Cancellation Policy

Cancellation of orders by customers are subject to a 3% restocking fee. This will automatically be deducted from a refund. Restocking fees cover the processing fees we incur and do not earn back.

Refunds of Discount Codes

Refunds issued for forgetting discount codes at checkout for special promotions will be issued as a store credit only.

Thank you so much for shopping with us!  We hope you have enjoyed your purchase!