Shipping

Shipping Policy

Customers will choose their own shipping service at check-out.  Please know that the shipping time frame you see on the website is your TRANSIT TIME ONLY once your package ships.  We process orders in the order of receipt.  Processing your order can take anywhere from 1-3 business days to prepare for shipping.  This is listed here on our Shipping and Returns page, as well as each listing. The BEST thing to do is contact us immediately during our normal business hours if you are needing your package outside of normal processing time.  We cannot guarantee it can go out the same day, but we will make every effort to try.

* INTERNATIONAL SHIPPING*

Please be aware that some countries do charge additional customs/duties taxes upon the arrival of your package. This tax is not the responsibility nor affiliated with Oh La La Dancewear.  UPS is an option for international shipping, please be aware that the duties charged using UPS are extremely high.  Any international customer that chooses this shipping method will be contacted first before shipping.  Please be advised that USPS International can have delays.  We will not be able to refund or re-ship items with extreme delays.

SHIPPING PROTECTION BY SHIPINSURE

When ShipInsure Package Protection is applied to an order, coverage is provided if the package becomes lost, damaged, or stolen while it is in transit to the customer.

This is automatically applied in your shopping cart.

To opt out of insurance, just slide the toggle so it does not appear blue. No insurance will be added to your order.

If you choose to opt out, once a package has left our premises, we are not liable for lost, stolen, or damaged orders.

To file a claim start here. Claims must be filed within 14 days from the date the package was marked delivered.